FAQS

If you cannot find an answer to your question below, contact us today for more information.

Chiropractic & PT FAQs

How do I schedule / what kind of appointment do I need?

You can schedule one of two ways: through our online booking platform here or by calling the office during office hours at 531-510-0726. If you’ve never been in before, you will select the “New Patient Evaluation + Treatment” 60-minute appointment.

How do I know whether to see the chiropractor or physical therapist? Do I need both?

At our office, you can see EITHER provider, regardless of your pain, and receive nearly identical treatments. Both doctors are trained in treating the whole body, and both are credentialed in all the same modalities – dry needling, cupping, adjusting, and rehabilitation. So no matter which one you see, rest assured, you will be in great hands and receive comprehensive care for your injury.

 

We also make it super easy for you to schedule back and forth between providers if you so choose! If you jive with one better than the other, if one has better availability for your schedule, or if you just want to try something new, you can seamlessly schedule with whomever you choose.

Do I need to do anything before my appointment?

Fill out the intake form online OR come 5 minutes early to your appointment to fill it out in the office. If you book online, you will receive directions on how to do this.

Do you accept my insurance?

We are a cash-pay office, meaning we do not submit to insurance. We value transparency, so our prices are flat rates that are consistent with each appointment, regardless of the services provided. The first appointment is $150, and all follow-ups are $75. We chose this model for our office so we could have complete freedom to structure treatments however is best fit for the patient without having to worry about inconsistencies or limitations within different insurance plans/coverages. Oftentimes our cash rates end up being very comparable, or even cheaper, than insurance rates! And if you wish to submit to your insurance yourself, we are more than happy to provide you with a superbill. (“What’s a superbill”, you ask? It’s basically an “insurance receipt” that will have specific codes on it that tells the company what services were provided. If you have out-of-network benefits, you may be able to get reimbursed for your visit or get the amount counted toward your deductible.)

Do I need a doctor referral or a script to book appointment?

You sure don’t! Chiropractors and physical therapists are direct access providers in Nebraska, meaning you can schedule directly without needing a referral from your primary care physician.

What should I wear?

Please wear comfortable, loose-fitting clothing to your appointment. We will be moving a lot during the appointment, and tight or restricting clothing makes this difficult. Also make sure we can access the area we will be working on (i.e., if you have a shoulder complaint, wear a tank top; if you have a knee complaint, wear shorts). If you are unable to wear comfy clothing to your appointment, consider bringing some to change into once you get here.

What if I'm nervous about getting "cracked"?

You are not alone in this! Many people are apprehensive about manual adjustments or the “crack” associated with them. While the adjustment is completely safe, and screens are performed beforehand to ensure this safety, we understand and have plenty of other options when it comes to treatment. A manual adjustment is never something we HAVE to do if it is outside your comfort level. There are plenty of other ways to treat your complaint other than the manual adjustment (i.e., instrument-assisted low force adjustments, soft tissue modalities, and various exercises & stretches). Remember, this appointment is for YOU, and your preferences will be the primary guide of treatment.

What will happen during the first appointment?

The first appointment includes both the evaluation and treatment. This means that the first part will be all about assessing your injury/complaint, doing a movement exam and any other necessary tests, educating you on what’s going on, discussing any questions you have, and determining a course of action. Then we get right into it! Treatment is completely custom to YOU, but normally includes a blend of chiropractic adjustments, soft tissue/muscle work, dry needling, and corrective exercises.

Do you take x-rays?

We do not take x-rays here in the office. We treat your condition primarily based on what we find during your movement assessment rather than findings on an x-ray. If we think that imaging is necessary (such as in the case of a trauma, fall, car accident, etc.) we can refer you out for them so we can continue treatment. Imaging can be a useful tool, but in most cases it can also tell us things we already know and doesn’t change our course of treatment. If an image does not change the way we manage the condition, there is no reason to spend money on it!

What if I can't make my appointment or need to reschedule?

If something comes up and you can no longer make your appointment or need to reschedule, please either call the office, leave us a voicemail, DM us on Instagram, or send us an email with at least 24 hours notice and we are happy to accommodate you. To protect the time of staff and other patients, we do have a cancellation/rescheduling policy of at least 24 hours notice. Any “late cancel” appointment will be subject to a fee of $35, and any missed appointments without notice will be charged the full amount of the appointment. Need to let us know on the weekend about rescheduling a Monday appointment? No problem—still call 24 hours in advance and leave a voicemail, shoot us an email, or send us a DM. We appreciate the cooperation!

What if I'm not in any pain? Can / should I still come in for treatment?

If you’re not struggling with any pain, that is awesome! Of course we help people get out of pain, but we also provide preventive and performance-focused care. Based on your movement screen, we can target areas of your body that may not be moving optimally that could eventually lead to pain or injury in the future. We not only love to help people get out of pain, but stay out of pain. We would also love to spend time with you going over lifting mechanics, weightlifting technique, or just movement strategy in general. The options are endless and we would love to help with whatever your goals are!

How many visits will it take to get better?

Every case is different, and there’s no way to tell without doing an evaluation, but we highly value transparency in our office and will never recommend something we don’t think is in your best interest. A big concern we hear from people is that they’re afraid to even start going to a chiropractor because they’ve heard “once you start going, you have to go forever”, and that is simply not the case. Our goal is to get you to a point where you don’t even need us anymore. That being said, some people are on the opposite end of the spectrum and expect to be better in one visit. Most pain and injuries are not overnight fixes, so it will likely take more than one visit to reach full healing.

Do you treat kids/babies?

We can adapt our techniques for children ages 5 and older. If you are seeking care for your infant or child under 5 years of age, we have some wonderful colleagues in our network who specialize in pediatrics that we would be happy to refer you to! Our biggest priority is ensuring you get the best care possible for your particular needs.

Recovery Lab FAQS

Do I have the recovery room to myself?

Yes! When you reserve the recovery room, you will have private access to both the cold plunge and sauna during your allotted time.

Can I book with a partner or friend?

Yes, we offer “buddy passes” that allow you to book the recovery room with a partner or friend. Select the “Two person session” option on the booking page here.

What should I bring / wear to my recovery session?

We recommend bringing comfortable clothes that you don’t mind getting sweaty. If you are cold plunging, it is recommended that you bring a swimsuit. For the sauna, consider shorts or leggings and a tank top or sports bra. If you are doing contrast therapy, please plan accordingly! We kindly ask that you do NOT wear wet clothes into the sauna.

What happens after I sign up?

After you sign up, be sure to sign your waiver, and keep an eye out for detailed instructions on how to access and utilize the space. If you have questions, reach out to us at hello@thebodylablnk.com.

Will there be someone there to help me?

Our recovery room is designed to be 24-hour access, so it is typically not staffed. We will provide you with detailed instructions to access the space after you book, but if you have questions please reach out to us before your session at hello@thebodylablnk.com or text 308-991-8807.

Do I have to be a patient at The Body Lab to utilize the recovery services?

Anyone can utilize our amenities at the Recovery Lab, even if you are not a client at our clinic.

If I’m doing contrast therapy, should I do hot or cold first?

We recommend starting with hot exposure first for 20-40 minutes and ending in the cold plunge for 1-5 minutes.

What is the recommended frequency to utilize the amenities?

For general wellness, we recommend doing hot and/or cold therapy anywhere from a couple times a week to daily.

Can I use my HSA / FSA for the recovery services?

Yes! If needed, we are happy to provide you with an LMN (letter of medical necessity).

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